FREE SHIPPING ON ORDER OVER $35+
FREE SHIPPING ON ORDER OVER $35+
Please review your order (the item(s) selected, sizes, quantity and shipping address) before checking out your cart. We are not responsible for the error. We will email you the confirmation and tracking number once you placed the order. A valid credit / debit card is required for payment. If you wish to cancel your order before delivery or change the quantity of the Products purchased or the delivery address, please contact us immediately. Once your order is shipped, we are unable to change or cancel your order. Shipping may vary, please see more detail under each items.
Ready to ship items. Items that are made by a third party and are not handmade can be exchange or returned, with the exception for the Holiday items. They are FINAL SALE. We want you to love what you've ordered but in the event that are not happy or dissatisfied with your order, we ask that you contact us within 3 days of receipt. All items must be unworn, unwashed, and in it's original condition and packaging. The package must be post marked within two business days of the delivery date. If it's passed 3 days, All SALES ARE FINAL! If we decide to issue you a refund, the shipping cost will not be refunded and you will be responsible for the shipping costs. If we agree for you to exchange the items, we reserve the right to charge the exchange fees, tax or shipping and handling.
Handmade Items: ALL SALES ARE FINAL. Due to the customization of handmade items, and the personal use of masks, returns are not accepted. All sales are final due to sanitary reasons. If there’s any issue, please contact us within 3 days of receipt, and we will work with you.
Please note: 1) Our face masks /Lanyard/mask necklace are NOT a replacement for medical grade personal protective equipment. 2) Character image may get shifted or stones/beads/gems color may change slightly due to lighting of the photograph. Some may be different depending on inventory received or cut of fabric print. 3) ⚠ WARNING: CHOKING HAZARD⚠ for small children. Adult supervision required for both the mask/lanyard/necklace. Please note that the masks contain two small silicone pieces on each of the ear loops to allow for adjustment and nose wire for optimal fitting. Lanyard/necklace has beads if they intend to break by pulling or with scissors, these small pieces are not toys; adult supervision is recommended for young children (as this can be a choking hazard and if they insert in mouth, nose, or ears). You may remove the nose wire, beads, gem, or silicone stopper and tie elastics to fit. 4)This is not a licensed product. It is handcrafted by me. Some masks are from authentic licensed fabrics, but most are not. AnnaCalisa is not affiliated or endorsed by any brand. 5) Masks are not intended to be used by children two years old or younger. 6) All handmade items are not the same and there may be some imperfection that does not affect the efficacy or the integrity of the item. 7)**Please be aware of the magnetic features to anyone who has a pacemaker in their heart. KEEP MAGNETS AWAY FROM PACEMAKER. 8) Selected number of layers for mask and fabrics Thread count (200t.c-1000t.c) and other fabrics are customized by you, so ALL SALES ARE FINAL.
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